Google contacts missing after update

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Can't see google contacts after last update. Tried to reboot it twice and still nothing.

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attila.nacsa May 06, 2011 07:24

Hi!

Found something that makes me work. (SE x10 mini, Android 2.1, Youlu version 1191)

Go to stock(!) contacts app. Press menu, select Contacts to view. There are your account (for me 3: gmail, phone, facebook), press them, and put the ticks there... and in Youlu the contacts will appeared for me.

Never before had a problem with Youlu, maybe when install the program it changes the ticks?

Happy now :)

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William Qiao (Employee) May 05, 2011 02:59

Which type of your phone? iPhone or Android? Thanks.

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Which type of your phone? iPhone or Android? Thanks.

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attila.nacsa May 05, 2011 06:19

Hi!

Same to me! SE x10 mini. Tried reinstall, change the settings.. etc. (with the stock phone book the contacts are shown)

Android 2.1

Thanks.

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Hi! Same to me! SE x10 mini. Tried reinstall, change the settings.. etc. (with the stock phone book the contacts are shown) Android 2.1 Thanks.

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EMPLOYEE

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Bracee (Employee) May 05, 2011 06:33

Please update it in Android Market. This bug has been recovered.

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Please update it in Android Market. This bug has been recovered.

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Simering May 05, 2011 07:03

Still have the problem on HTC Hero after update.

Regards,

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- Bracee (Employee) May 09, 2011 08:40
  
  May I have your email address? We have just fixed a bug. You can try it that maybe find out your contacts.
  
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- This comment was removed on 2011-05-19.
  see the change log
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Still have the problem on HTC Hero after update. Regards,

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attila.nacsa May 05, 2011 07:08

Market didn't suggest update of Youlu. But tried to uninstall and install it again and still have the problem me too. (maybe the Youlu update didn't get through in google servers yet...)

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- Bracee (Employee) May 05, 2011 07:13
  
  Maybe~.. I have update it on this noon.
  
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- attila.nacsa May 05, 2011 07:33
  
  Checked the version numbers. In about Youlu says version 1.1.9.
  In manage applications says 1191
  
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- Bracee (Employee) May 05, 2011 07:35
  
  1191 is right.
  
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- attila.nacsa May 05, 2011 07:38
  
  Thanks for the info and quick response :)
  So still have the problem :I
  
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What's the status of this problem?

Market didn't suggest update of Youlu. But tried to uninstall and install it again and still have the problem me too. (maybe the Youlu update didn't get through in google servers yet...)

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dacer May 05, 2011 11:34

I have same problem, with htc hero (cyanogenmod 6.1). I'm using Youlu for a long time ago, and now, I only can see "Twitter contacts", I really don't undestand.

Settings -> contact settings, mark google account (and even display contacts number fine), There is also a "Unknown account", with 0 contacts and disabled, and Default account is gmail. Show contact with no numbers is enabled.

Thanks

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- Bracee (Employee) May 05, 2011 12:00
  
  Do you using the latest one which update in android market, version 1191?
  
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- dacer May 05, 2011 12:27
  
  About Youlu->
  Version : 1.1.9
  
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- Bracee (Employee) May 09, 2011 08:40
  
  May I have your email address? We have just fixed a bug. You can try it that maybe find out your contacts.
  
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- dacer May 12, 2011 15:54
  
  Latest version on market works fine for me.
  
  Thanks!!!
  
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What's the status of this problem?

I have same problem, with htc hero (cyanogenmod 6.1). I'm using Youlu for a long time ago, and now, I only can see "Twitter contacts", I really don't undestand. Settings -> contact settings, mark google account (and even display contacts number fine), There is also a "Unknown account", with 0 contacts and disabled, and Default account is gmail. Show contact with no numbers is enabled. Thanks

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leizubia May 05, 2011 14:40

I have the same problem of dacer but in HTC Desire HD with Gringerbread and the Youlu version 1.1.9, I uninstall and install it again and still I have the problem

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- Bracee (Employee) May 05, 2011 14:55
  
  Please download a new one from www.youlu.com, and check it again. If there is any problem, please tell us. Thanks!
  
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- leizubia May 05, 2011 15:46
  
  I downloaded from www.youlu.com and still I have the problem
  
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- Bracee (Employee) May 09, 2011 08:40
  
  May I have your email address? We have just fixed a bug. You can try it that maybe find out your contacts.
  
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- leizubia May 12, 2011 15:07
  
  Any news of the problem?
  
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- Bracee (Employee) May 12, 2011 15:36
  
  Would you please send your email address to 'shuang.wu@youlu-inc.com'? We have a new version to fix this, but it's just a beta version. So I have to send you via email.
  
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- tradewindservices May 22, 2011 22:16
  
  Suggestion:
  When you search for a contacts and u select one of the results it shows, the list of results don't stay there when you go back and you have to do the search process all over again. " The search result list should stay there untill we hit the Search 'LENS' button again.
  Thanks
  
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What's the status of this problem?

I have the same problem of dacer but in HTC Desire HD with Gringerbread and the Youlu version 1.1.9, I uninstall and install it again and still I have the problem

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Dryden May 06, 2011 04:36

The problem still there, too.
FYI:

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- Bracee (Employee) May 09, 2011 08:40
  
  May I have your email address? We have just fixed a bug. You can try it that maybe find out your contacts.
  
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- Dryden May 09, 2011 09:05
  
  After using attila.nacsa's solution, I already solved the problem, thank you :)
  
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What's the status of this problem?

The problem still there, too. FYI: <a href=http://dl.dropbox.com/u/3726211/screenshot%20%2823%29.png><img src=http://dl.dropbox.com/u/3726211/screenshot%20%2823%29.png alt='' /></a> <a href=http://dl.dropbox.com/u/3726211/screenshot%20%2824%29.png><img src=http://dl.dropbox.com/u/3726211/screenshot%20%2824%29.png alt='' /></a> <a href=http://dl.dropbox.com/u/3726211/screenshot%20%2825%29.png><img src=http://dl.dropbox.com/u/3726211/screenshot%20%2825%29.png alt='' /></a> <a href=http://dl.dropbox.com/u/3726211/screenshot%20%2826%29.png><img src=http://dl.dropbox.com/u/3726211/screenshot%20%2826%29.png alt='' /></a>

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attila.nacsa May 06, 2011 07:24

Hi!

Found something that makes me work. (SE x10 mini, Android 2.1, Youlu version 1191)

Go to stock(!) contacts app. Press menu, select Contacts to view. There are your account (for me 3: gmail, phone, facebook), press them, and put the ticks there... and in Youlu the contacts will appeared for me.

Never before had a problem with Youlu, maybe when install the program it changes the ticks?

Happy now :)

good solution! good solution! (undo)
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- Bracee (Employee) May 06, 2011 07:29
  
  Congratulations! You got it!
  
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What's the status of this problem?

Hi! Found something that makes me work. (SE x10 mini, Android 2.1, Youlu version 1191) Go to stock(!) contacts app. Press menu, select Contacts to view. There are your account (for me 3: gmail, phone, facebook), press them, and put the ticks there... and in Youlu the contacts will appeared for me. Never before had a problem with Youlu, maybe when install the program it changes the ticks? Happy now :)

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shokufeyesib May 07, 2011 00:24

I have the same problem with my iPhone. I just updated to 4.3.3 ios and thought maybe that was the issue. I am not so sure anymore.

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I have the same problem with my iPhone. I just updated to 4.3.3 ios and thought maybe that was the issue. I am not so sure anymore.

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nicolas.castor May 09, 2011 12:44

Same problem for me, with a htc wildfire and cyanogen 7 ...

The trick from attila doesn't work for me ...

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- Bracee (Employee) May 09, 2011 12:51
  
  Would you please tell me your email address? We will send you a new one when this bug is fixed.
  
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- nicolas.castor May 09, 2011 12:53
  
  nico_286 (at) hotmail.com
  thanks !
  
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Same problem for me, with a htc wildfire and cyanogen 7 ... The trick from attila doesn't work for me ...

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I’m ditching it

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brisssou May 18, 2011 18:48

The last update seems to be meant to make it work, but it doesn't.

I cleared Youlu data in applications' parameters with no luck.

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- Bracee (Employee) May 19, 2011 02:37
  
  Please make sure that accounts have been selected in Youlu's setting. If it still have problem, please tell us your phone style, rom style, accounts number and which accounts can not be shown. Thanks!
  
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What's the status of this problem?

The last update seems to be meant to make it work, but it doesn't. I cleared Youlu data in applications' parameters with no luck.

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leizubia May 18, 2011 20:06

I installed the latest update but the problem is not solved

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- Bracee (Employee) May 19, 2011 02:37
  
  Please make sure that accounts have been selected in Youlu's setting. If it still have problem, please tell us your phone style, rom style, accounts number and which accounts can not be shown. Thanks!
  
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- leizubia May 19, 2011 08:21
  
  HTC Desire HD, Android 2.3.3 and HTC Sence 2.1
  
  Mobile (0 contacts) --> Selected
  (346xxxxxxxx) (8 contacts) --> Selected (Whatsapp contacts)
  SIM (0 contacts) --> Selected
  xxx (25 contacts) --> Selected (Twitter contacts)
  xxx@gmail (211 contacts) --> Selected
  
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- leizubia May 19, 2011 08:22
  
  And I can see only 33 contacts
  
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- Bracee (Employee) May 19, 2011 08:37
  
  Does your Twitter contacts account's name as same as your gmail's?
  
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- leizubia May 19, 2011 08:43
  
  Yes, they are same
  
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- leizubia May 19, 2011 10:49
  
  I solved de problem
  
  Frist I delete Twitter and HTC Sence Twitter account's and I was able to see the contatcs. Then I create the twitter and HTC Sence Twitter account's and all is OK
  
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- Bracee (Employee) May 19, 2011 10:57
  
  Yes,it's maybe cause of drop off some accounts sharing same name.
  We will fix it next version. Thanks very much!
  
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What's the status of this problem?

I installed the latest update but the problem is not solved

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